We want all of our customers to be 100% thrilled with everything we do.  We take great pride in our dedication to our customers and in providing superb customer service.  

All orders are processed and shipped within 7-10 days via USPS. You will receive an order confirmation email, followed by a shipping confirmation.  

If for any reason, you need to return your purchase, please contact us within 30 days of the original purchase date and return it for an exchange or refund.  (shipping charges are non-refundable).  

All information provided to us is kept in strict confidence. We never give out or sell any information to anyone for any reason. We use SSL technology to protect your information and all names and credit card information is encrypted when ordering. 

If you have any questions or need help, please contact us at hello@theimaginecompany.com.